TestimonialsThe Dog Den

 

"Hi Laura and gang,"

"I just wanted to send a quick note to say thank you to all of you for taking care of Chip!!  We know that he can be a pain in the butt!!  And I'm sure he requires lots of patience and self-control (not to mention eye-rolling and cringing) from all of you.  We brought Chip to another daycare a few times that was at a much more convenient location for us, but I could totally tell that he didn't love it as much as at The Dog Den.  Seeing how excited Chip gets to go to "work", I just can't say no!  (So I will battle the Beltline for the sake of our beloved dog; what we do for our dogs...)"

"I also really appreciate that Ryan called last night at 6:30pm to let me know you had a cancellation today so that I could bring Chip in.  He could have just said that you're full for the day, but the extra effort that your whole staff puts in really makes The Dog Den fantastic!!"

"Thanks for taking such good care of our crazy Chipper!"
Sincerely,
Lindsey Gustafson


"Giene: I want to let you and all of the staff at the Madison Den know how much I appreciated the care that Winnie received when she was at the Den. We have moved to Colorado so she cannot come and grace the Den with her presence but she was always so happy there and I felt so good that she could be there. The staff at the Den was outstanding…their kindness and lovely attitude towards the owners makes a huge difference --they end up caregiving not only the dog but the owner and I appreciated my daily interactions with them very much. The Den also saved Winnie's life by their early observations of her behavior when she had eaten the hiking sock (at home) and ended up in surgery.. Had they not seen the change and mentioned it to me, hours would have been lost and I could have lost my dog."

"I will always be very grateful for that. So thanks to you and please share my gratitude with the staff." -Sandra & Winnie

 

"Hi Giene -
Thank you for a fun filled last four Monday nights. I enjoyed not only the class but also your staff. I thought they did a great job working with everyone."
"The space was large enough to step aside and actually practice with your dog. That was good because you ask questions along the way and get help. The facility was clean."
"I also enjoyed that the folks in this class were working with their dogs. You could see the dogs progress. The humans were caring and the dogs were all nice. The class was calm and moved forward. I had been in another class (not yours) where dogs barked a lot and disrupted the whole class. It becomes frustrating and not fun...I am sure it is not easy for the instructor and staff either."
" Last night visiting the residents I noticed a lot of smiles. I think the dogs made their day. I heard a lot about the dogs "they" had and there were good memories to share along with good conversation. It is amazing what four legs and a happy face can do!"
"I would not hesitate to recommend The Dog Den. It was nice to meet you and your staff."-Onward, Kay :-) and Daisy too.

"Buckley was at The Dog Den Monday and Tuesday.  He went with enthusiasm and energy and came home a dog lump each day!  :)  Thanks for taking such good care of him.  He had lots of fun, it's obvious. Thanks for such a quality doggie daycare!"

"You have been a great support network for us since Carson was a little puppy. It's great to know there are businesses and business owner's that truly have a passion for their work.  The Dog Den is clearly a business with very passionate people." -Beth & Carson

"Giene Wicker-Keyes is truly the best trainer around! She has an excellent rapport with dogs and quickly gets to the bottom of any behavior issue they have. Her training solutions work and are easy to implement. She helps make your dog a better pet!" -Kristi Yeager, Forest Ridge Kennel LLC

"I'm very glad when I was looking for these services (daycare and training) I encountered the folks from The Dog Den. Our experience with The Dog Den has been very positive and enjoyable" - Peggy & Glory

"We can tell that Percy is really enjoying himself because he's been falling asleep in the car on the way home from the Dog Den, and is a pretty wiped out pup all the way until the weekend. We really like the setup of your business and the ability to see the dogs interacting. Thanks for your great work!" -Nicole & Percy

"We love Dog Den, the classes and the staff. When we have to take Buckley to other places (kennels, etc), they're always very professional and well run, but frankly they don't compare to the "HI, BUCKLEY!" greetings that we get every day at Dog Den.  The personal aspects of your place and classes are terrific.  How can you even remember so many dogs' names? It's clear that you all love the critters, which counts for a lot more than a fancy building." -Kurt & Buckley 

"I just wanted to send you a quick email to say thank you to you and your staff for the unbelievable care and service you provide to Guinness and I."

"Your training staff is very knowledgeable and always willing to offer help or suggestions when something isn't working or if Guinness is to advanced for what we are currently doing. They do a very good job to make sure we never feel frustrated and always have a good time."

"I work in customer service and know all to well that good customer service is taken for granted and just wanted to say THANK YOU! :)" - Teresa & Guinness