"I was extremely pleased with the service that we received at The Dog Den, and will be referring others to you, as well. My neighbors, Amy & Paul, deserve credit for referring us to you. Even though Tressa only spent two days there last week, she recognized it when we pulled in on her second visit, and was noticeably pleased to be there! She sat up in the car, her ears perked up, and she was excited to get to the door to play with her new friends (she pulled me through the parking lot on the leash!)."
"What was extraordinary about your staff? When I walked in the door with her, they greeted her by name, even on the first day -- "This must be Tressa!" When I came to pick her up, they said, "Tressa, look who's here!" before I had a chance to say her name. That means a lot to me for two reasons -- one, it's nice to be remembered, and two, often people have a hard time with Tressa's name, and no one at the Dog Den stumbled on it, or mispronounced it. That's very cool!"
"Another thing that is special is that she ate her lunch both days. Normally, she gets a cup of food for breakfast, but the mornings were a little hectic. Instead, I brought it for her to eat at lunch. She's very finicky about eating, and if she's not in the right mood, sometimes she doesn't eat. I was concerned that she wouldn't eat at daycare, but both days, the container was empty. I assume that means she polished it off, which says a lot! She was obviously hungry from all the play, but she was also comfortable eating where you set up meal time for her. She had a *great* time, and I am grateful for the TLC that she received there."
"I have nothing but great things to say about the Dog Den, and would recommend your facility to others without reservation."
Sincerely,
Karen & Tressa |