Rates & Policies

The Dog Den & The Puppy Den

This page outlines daycare rates, hours, and policies for The Dog Den and The Puppy Den. Our goal is to be clear and transparent so you know what to expect before making reservations.

If you’re new and still deciding whether our programs are the right fit, we recommend reviewing our Adult Daycare, Puppy Daycare, and Getting Started pages first. This page focuses on practical details and logistics.

Daycare Rates

  • Puppy Daycare Rates - The Puppy Den

    Effective July 2025

    Half Day: $28

    Full Day: $38

    Prepaid Packages

    5-Day Package: $185 ($37/day)

    10-Day Package: $360 ($36/day)

    20-Day Package: $700 ($35/day)

  • Adult Daycare Rates – The Dog Den

    Effective July 2025

    One Dog

    Half Day: $27

    Full Day: $35

    Prepaid Packages

    5-Day Package: $170 ($34/day)

    10-Day Package: $330 ($33/day)

    20-Day Package: $640 ($32/day)

    Two Dogs (Same Household)

    Full Day: $68 total

    5-Day Package: $330 ($33 per dog)

    10-Day Package: $640 ($32 per dog)

    20-Day Package: $1,240 ($31 per dog)

  • Package Policies

    5-day packages expire after 2 months

    10-day packages expire after 4 months

    20-day packages expire after 6 months

    Prepaid packages are non-refundable

    Packages do not secure a daycare spot without a reservation

Hours, Reservations, & Health Requirements

  • Daycare Hours

    Regular Daycare Hours

    Monday–Friday: 6:30 AM – 6:00 PM

    Adult Daycare and Puppy Daycare follow the same hours

    Half-Day Options

    Morning: 6:30 AM – 12:30 PM

    Afternoon: 12:00 PM – 6:00 PM

    Early & Late Fees

    Early Drop-Off (6:00–6:30 AM): $5

    Late Pick-Up (6:00–6:15 PM): $10

    After 6:15 PM: $1 per minute

  • Lobby Hours

    Our lobby is staffed and open during designated hours to support scheduled daycare drop-off and pick-up.

    Lobby Hours

    Monday–Friday: 6:30 AM – 9:30 AM

    Monday–Friday: 3:30 PM – 6:00 PM

    Dogs with scheduled daycare reservations may be dropped off or picked up anytime during lobby hours.

    If you need to drop off or pick up outside of lobby hours, please call ahead so our team can assist you.

    Lobby hours are separate from daycare hours and do not apply to tours or unscheduled visits.

  • Reservations & Cancellations

    All daycare reservations must be made in advance

    Reservations are required even when using prepaid packages

    Cancellation Policy

    We have a 24-hour cancellation policy.

    If a reservation is not canceled by the end of business the day before your scheduled daycare day, you will be billed for a full day. This allows us to offer spots to dogs on our waitlist.

  • Holidays & Closures

    We are closed for daycare on the following holidays:

    2026 Closures

    Memorial Day – May 25

    Independence Day – July 3

    Labor Day – September 7

    Thanksgiving – November 26 & 27

    Christmas & New Year’s Break – December 24, 2026 through January 3, 2027

    Additional closures will be communicated as needed.

  • Weather Closures

    The Dog Den strives to keep our dogs, our clients, and our staff safe, especially in inclement weather.

    If Madison Metropolitan School District (MMSD) is closed due to weather, The Dog Den will also close.

    Weather-related closures will be communicated via:

    Our website

    Social media channels

  • Health & Vaccination Requirements

    To attend daycare at The Dog Den or The Puppy Den, all dogs must meet age-appropriate health requirements.

    Required Vaccinations

    DHLPP

    Rabies

    Bordetella

    We accept titers. If you’re unsure what your dog needs, please contact us.

    Additional Health Requirements

    Clear fecal within 6 months of starting daycare

    Current wellness exam with a local veterinarian

    Dogs attending adult daycare locations must be spayed or neutered

    Health records must be on file prior to a dog’s first day of daycare.

Add-Ons & Additional Services

Optional services available to enrolled daycare clients may include:

Details and pricing for these services are available on their individual pages.

Grooming Services for Daycare Dogs

  • Nail Clipping: $22

  • Ear & Eye Wipe: $5

  • Light Brushing: Free (upon request)

  • Deep Brushing: $10 per 15 minutes

 Questions or Ready to Book?

  • Daycare reservations must be made in advance

  • Current clients can manage reservations through the client portal

  • If you have questions, our team is happy to help